WSO138 Terms & Conditions — Malaysia Betting Platform Terms of Use

In these Terms & Conditions, the following words and expressions carry the meanings set out below, unless the context requires otherwise:

To register and use the services wso138, you must satisfy all of the following eligibility requirements:

• Aged 18 years of age and above at the time of registration. wso138 strictly prohibits the use of the platform by underage individuals.
• An individual acting in a personal capacity, and not representing any company, organisation, or other entity without wso138's written authorisation.
• Not being declared bankrupt or subject to any legal restrictions that would prevent you from conducting financial transactions.
• Not registering from a country or jurisdiction where online gambling is prohibited under local law.
• Not currently listed on the self-exclusion register of any responsible gambling programme you have enrolled in.

Account registration process wso138 is free and straightforward. However, there are several important points you need to understand and comply with:

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) active wso138 account at any time. This includes accounts registered under different names, different phone numbers, or different payment methods. Holding multiple accounts is a serious violation of these Terms & Conditions.

3.2 Accurate & Up-to-Date Information

You are responsible for ensuring that all information provided during registration and in your account profile is accurate, complete, and up to date. Required information includes your full name, Malaysian identity card number, active phone number, and a valid payment method.

3.3 Password Security

You are solely responsible for keeping your wso138 account login credentials confidential, including your username and password. wso138 will never ask for your password via email, WhatsApp, live chat, or any other communication channel. Please contact us immediately if you suspect your account has been accessed without your authorisation.

Wso138 accepts deposits in Malaysian Ringgit (RM) only. The payment methods accepted on the wso138 platform are:

• Touch 'n Go eWallet — Deposits processed instantly, minimum RM10
• GrabPay — Deposits processed instantly, minimum RM10
• DuitNow — Direct transfer to your wso138 account, minimum RM10
• Boost eWallet — Deposits processed instantly, minimum RM10
• ShopeePay — Deposits processed instantly, minimum RM10
• FPX Internet Banking (Maybank2u) — Internet banking transfer, minimum RM20
• FPX Internet Banking (CIMB Clicks) — Internet banking transfer, minimum RM20

Your deposit will be credited to your wso138 Account Balance as soon as the payment is confirmed by the relevant payment processor. wso138 does not charge any processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.

All deposits must come from legitimate sources. We reserve the right to request proof of funding for deposits exceeding certain thresholds as part of our anti-money laundering (AML) procedures. wso138 does not accept third-party deposits — all deposits must be made using a payment method registered in the same Member's name.

Withdrawal of winnings from the account wso138 subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals can only be processed to the same payment method used for the deposit, or to any verified Malaysian payment method registered under the same member's name.
• Before the first withdrawal is processed, Members may be required to complete an Identity Verification (KYC) process by submitting a copy of their identification card and proof of payment method.
• Under normal circumstances, withdrawals to Malaysian digital wallets (Touch 'n Go, GrabPay, Boost) will be processed within 10–30 minutes from the time the request is approved.
• Withdrawals to a bank account via FPX may take 1–2 business days.
• Wso138 reserves the right to place a hold on withdrawal processing for security review or compliance purposes where necessary.

Wso138 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses and promotions are subject to the specific terms and conditions stated in each offer. The following general principles apply to all wso138 bonuses:

• Each promotion has its own wagering requirement that must be met before any bonus-related winnings can be withdrawn. This requirement is clearly stated as "X times" the bonus amount.
• Bonuses may only be claimed one time only per eligible offer, unless otherwise stated in the promotional terms.
• Wso138 reserves the right to void any bonuses and associated winnings if the platform detects any attempt to abuse the bonus system, including opening multiple accounts or employing bonus arbitrage techniques.
• Bonuses may not be transferred between accounts and have no direct cash value until the wagering requirements have been met.
• The validity period for each bonus is stated in the promotional terms. Expired bonuses will be automatically removed from the account.

All bets placed on the platform wso138 subject to the following betting rules:

• The minimum bet is RM5 for most sports and casino markets.
• Maximum betting limits vary by sports category and market type. VIP Members may be eligible for higher limits upon request.
• All bets confirmed and accepted by the wso138 system are final and cannot be cancelled or amended by the Member.
• In cases where incorrect odds are displayed due to a technical error or human error, wso138 reserves the right to void the affected bet and refund the stake to the Member's account.
• Bets placed on events that have been postponed, delayed, or cancelled will be settled in accordance with the sport-specific betting rules applicable to each event.
• Wso138 reserves the right to restrict or decline bets from any Member without providing a reason, particularly in cases that show unusual patterns or suspected fraudulent activity.

For football betting covering the Malaysia Super League, EPL, BWF badminton, IPL cricket, e-sports, and all other sports categories, more detailed market rules are available in the help section of the wso138 platform.

The following are strictly prohibited on the wso138 platform and may result in immediate account closure and legal action:

• Registering or using a wso138 account for the purpose of money laundering or any other illicit financial activity.
• Using any software, bots, algorithms, or automated methods to interact with the wso138 platform without written authorisation.
• Colluding with other Members to manipulate match outcomes or exploit vulnerabilities in wso138's odds system.
• Opening multiple accounts using the same or different identities or payment details.
• Threatening, harassing, or being abusive towards wso138 staff or other Members through any communication channel.
• Using another person's payment details without their consent to make deposits into a wso138 account.
• Sharing your wso138 account with another individual or allowing another individual to access your account.

9.1 Closure by Member: You may close your wso138 account at any time by contacting our customer support team via live chat or email. Prior to closure, all eligible funds in your Balance (excluding any bonus funds that have not met the wagering requirements) will be returned to you via your registered payment method.

9.2 Suspension by wso138: wso138 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Suspected or confirmed fraud, money laundering, or prohibited conduct
• Violation of any terms in this document
• False or inaccurate registration information
• Age requirement violation (under 18 years of age)
• Instructions from regulatory authorities or law enforcement agencies

9.3 Effects of Closure: Following account closure, Members are not permitted to register a new account with wso138 without written approval from our management, except in the case of voluntary closure.

Wso138 takes Member privacy very seriously. All personal information collected during registration and use of the platform is governed by our separate Privacy Policy.

In summary, wso138 will:

• Only collect information necessary for the purpose of providing our services and meeting regulatory requirements
• Protecting your data with industry-standard 256-bit SSL encryption
• Not selling or sharing your personal data with third parties for marketing purposes without your consent
• Retain your data only for as long as necessary for legal and operational purposes

For full details on how wso138 handles your personal data, please read Privacy Policy our complete.

To the extent permitted by applicable law, wso138 shall not be liable for:

• Any financial losses incurred by a Member as a result of betting or gaming activity on the platform
• Temporary technical disruptions to the platform that are beyond wso138's reasonable control
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
• Decisions made by Members based on information from external sources unrelated to wso138

Wso138's maximum liability to any Member under any circumstances is limited to the amount deposited by that Member within the 30 days preceding the date the claim arises.

wso138 fully committed to the principles of responsible gambling. We believe that betting and gaming should remain a form of entertainment and never become a source of stress, debt, or personal hardship.

As part of this commitment, wso138 provides all Members with the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Betting Limits: Limit the maximum amount you can wager within a given period
• Game Break: Suspend your account for a specified period of time
• Self-Exclusion: Register for long-term self-exclusion if you feel it is necessary
• Confidential Support: Contact our team for non-judgemental support and guidance

For more information and support resources, please visit our Responsible Gaming ours.

Wso138 reserves the right to amend, update, or modify any part of these Terms & Conditions at any time. Such amendments take effect immediately upon being posted on this page, unless a different effective date is specified.

We will endeavour to notify Members of any material changes via their registered email address or in-platform notifications. However, it is your responsibility to check this page periodically to ensure you are always in compliance with the latest version of wso138's Terms & Conditions.

Your continued use of the wso138 platform following any amendments constitutes your acceptance of the revised Terms & Conditions.

These Terms & Conditions, and any disputes arising from or in connection with the use of the wso138 platform, are governed by the applicable laws of the jurisdiction under which wso138's operating licence is held.

Should any dispute arise between a Member and wso138, we encourage an amicable resolution in the first instance by contacting our customer support team via:

• Email: support@wso138.ws
• In-platform live chat on wso138 (available 24/7)

Our team will endeavour to resolve any disputes within 5 business days from the date the formal complaint is received. If an internal resolution cannot be reached, the matter may be referred to the relevant gambling regulatory body in accordance with the established procedures.